{
  "id": "refund-intake",
  "name": "Refund intake",
  "description": "Classifies requests; does not decide eligibility or issue a refund.",
  "input_schema": {
    "request": {
      "type": "string",
      "required": true,
      "minLength": 5,
      "maxLength": 2500
    },
    "order_context": {
      "type": "string",
      "maxLength": 1000
    }
  },
  "limits": {
    "maxSteps": 8,
    "maxJevCalls": 1,
    "maxInputTokens": 3000
  },
  "start": "judge",
  "nodes": {
    "judge": {
      "type": "jev.ask",
      "state": {
        "request": "{{input.request}}",
        "order_context": "{{input.order_context}}"
      },
      "questions": {
        "intent": {
          "type": "choice",
          "instructions": "What does the text explicitly ask for? Choose other if uncertain.",
          "criteria": {
            "refund": "A refund or money back is requested.",
            "information": "Order information is requested without a refund request.",
            "other": "Neither intent is clear."
          }
        },
        "context_present": {
          "type": "noul",
          "instructions": "Does input explicitly include enough order context for a human to locate the order? Do not judge eligibility."
        }
      },
      "next": "route"
    },
    "route": {
      "type": "flow.switch",
      "on": "{{judge.valores.intent}}",
      "onInvalid": "default",
      "cases": {
        "refund": "context_gate",
        "information": "information_log",
        "_default": "review"
      }
    },
    "context_gate": {
      "type": "flow.if",
      "when": "{{judge.valores.context_present}} >= 0.8",
      "onInvalid": "else",
      "then": "policy_review",
      "else": "request_context"
    },
    "policy_review": {
      "type": "action.log",
      "texto": "Draft: human policy review; no refund is approved."
    },
    "request_context": {
      "type": "action.log",
      "texto": "Draft: request order context."
    },
    "information_log": {
      "type": "action.log",
      "texto": "Draft: information queue."
    },
    "review": {
      "type": "action.log",
      "texto": "Draft: human intent clarification."
    }
  },
  "fixtures": [
    {
      "id": "synthetic-refund",
      "input": {
        "request": "Example: I would like a refund for my order.",
        "order_context": "Example order 1001"
      },
      "answers": {
        "intent": "refund",
        "context_present": 0.9
      }
    }
  ]
}